Kullanim Kosullari

Son guncelleme: 14 Mart 2026

1. Taraflar ve Tanimlar

Bu Kullanim Kosullari ("Sozlesme"), Inecio markasi altinda hizmet veren sirket ("Inecio", "Biz", "Sirket") ile Inecio platformuna erisim saglayan ve/veya hizmetlerini kullanan gercek veya tuzel kisi ("Kullanici", "Siz") arasinda akdedilmistir.

Bu Sozlesme kapsaminda kullanilan temel tanimlar asagidaki gibidir:

Platform: Inecio'nun sunmus oldugu web tabanli yazilim (SaaS) uygulamasi, API'ler, entegrasyonlar ve ilgili tum dijital hizmetler.
Yapay Zeka Asistani: Platform uzerinden saglanan, dogal dil isleme ve makine ogrenimi teknolojilerine dayali otomatik yanit ve satis destek sistemi.
Hesap: Kullanicinin Platforma erisim icin olusturdugu, e-posta adresi ve sifre ile korunan kullanici profili.
Icerik: Kullanicinin Platform araciligiyla olusturdugu, yuklledigi veya paylastigi tum veriler, mesajlar, dosyalar ve bilgiler.
Hizmet: Inecio'nun Kullaniciya sagladigi tum yapay zeka destekli satis asistanligi, otomasyon ve entegrasyon hizmetleri.
Meta Platformlari: Meta Platforms, Inc. bunyesindeki WhatsApp, Instagram ve Facebook Messenger hizmetleri.

2. Hizmet Tanimi

Inecio, isletmelere yapay zeka destekli satis asistanligi saglayan bir SaaS (Software as a Service) platformudur. Hizmetlerimiz asagidaki kanallarda calisir:

WhatsApp Business API: WhatsApp uzerinden gelen musteri mesajlarinin yapay zeka ile otomatik yanitlanmasi, urun/hizmet tanitimi ve satis sureclerinin yonetimi.
Instagram Direct: Instagram isletme hesaplari uzerinden gelen mesajlarin ve yorum etkiilesmlerinin yapay zeka ile yonetilmesi.
Facebook Messenger: Facebook sayfalarina gelen mesajlarin otomatik olarak yanitlanmasi ve satis surecleriyle entegrasyonu.
Web Sohbet (Webchat): Kullanicinin kendi web sitesine entegre edilebilen canli sohbet widgeti uzerinden yapay zeka destekli musteri iletsimi.

Platform, her isletmenin kendine ozgu urun bilgileri, satis stratejileri ve iletisim tarzina gore egitilmis ozel yapay zeka modelleri kullanir. Bu sayede musterilere dogal ve etkili bir iletisim deneyimi sunulur.

3. Hesap ve Uyelik

Inecio hizmetlerinden yararlanmak icin bir hesap olusturmaniz gerekmektedir. Hesap olusturma ve uyelik sureci ile ilgili asagidaki kosullar gecerlidir:

Hesap olusturmak icin 18 yasindan buyuk olmaniz veya tuzel kisi adina yetkili olmaniz gerekmektedir.
Kayit sirasinda verdiginiz bilgilerin dogru, guncel ve eksiksiz olmasi sizin sorumlulugunuzdadir.
Hesap bilgileriniz (e-posta, sifre) yalnizca size aittir; ucuncu kisilerle paylasmamaniz gerekmektedir.
Hesabiniz uzerinden gerceklestirilen tum islemlerden siz sorumlusunuz.
Hesabiniza yetkisiz erisim oldugunu fark ettiginizde derhal bizi bilgilendirmelisiniz.
Inecio, sahte veya yaniltici bilgilerle olusturulan hesaplari onceden bildirimde bulunmaksizin askiya alabilir veya kapatabilir.

4. Kullanim Kurallari

Platformumuzu kullanirken asagidaki kurallara uymakla yukumlusunuz:

Kabul Edilen Kullanimlar:

Isletmenizin urun ve hizmetlerinin tanitimi icin yapay zeka asistaninin kullanilmasi.
Musterilerinizle iletisim kurmak ve satis sureclerini yonetmek.
Platformun sundugu otomasyon ve entegrasyon ozelliklerinin amacina uygun kullanilmasi.
Yapay zeka modelinin isletmenize ozgu bilgilerle egitilmesi.

Yasaklanan Faaliyetler:

Platformun yasa disi amaclarla kullanilmasi veya yasa disi iceriklerin paylasililmasi.
Spam, toplu istenmeyen mesaj gonderimi veya kotu amacli otomasyon faaliyetleri.
Ucuncu kisilerin kisisel verilerinin izinsiz toplanmasi, islenmesi veya paylassilmasi.
Platformun guvenlik mekanizmalarinin atlatilmaya calisilmasi veya tersine muhendislik yapilmasi.
Diger kullanicilarin hizmet almasini engelleyici faaliyetlerde bulunmak.
Telif hakki, marka hakki veya diger fikri mulkiyet haklarini ihlal eden iceriklerin kullanilmasi.
Nefret soylemi, taciz, tehdit veya ayrimcilik iceren mesajlarin gonderilmesi.
Meta Platform kurallarina aykiri davraniislar (detaylar Bolum 11'de belirtilmistir).

Inecio, kullanim kurallarini ihlal eden hesaplari uyari vermeksizin askiya alma veya kalici olarak kapatma hakkini sakli tutar.

5. Fikri Mulkiyet

Platform uzerindeki tum yazilim, tasarim, logo, marka, icerik, algoritmalar, yapay zeka modelleri ve diger fikri mulkiyet varliklari Inecio'ya aittir ve Turk Fikri Mulkiyet Hukuku ile uluslararasi anlasmalar kapsaminda korunmaktadir.

Kullanici olarak:

Platformu yalnizca bu Sozlesme kapsaminda belirtilen amaclarla kullanma lisansiniz vardir.
Platformun herhangi bir parcasini kopyalayamaz, cogaltamaz, dagitamaz, satamaz veya turev eserler olusturamzsiniz.
Platform uzerindeki yapay zeka modellerini, algoritmalari veya teknik altyapiyi tersine muhendislik yapamazsiniz.
Inecio markasini, logosunu veya ticari kimligini yazili izin olmaksizin kullanamazsiniz.

Platform araciligiyla olusturdugrunuz icerikler (urun bilgileri, egitim verileri vb.) uzerindeki haklariniz size aittir. Ancak bu iceriklerin Platform uzerinde islenmesi ve hizmet sunumu icin Inecio'ya sinirli bir lisans verdiginizi kabul edersiniz.

6. Ucretlendirme ve Odeme

Inecio hizmetleri, sectiginiz abonelik planina gore ucretlendirilir. Ucretlendirme ve odeme ile ilgili asagidaki kosullar gecerlidir:

Abonelik Planlari: Farkli ozellik ve kapasite seviyeleri sunan aylik veya yillik abonelik planlari mevcuttur. Guncel fiyatlar platformumuz uzerinde yayinlanmaktadir.
Odeme Yontemi: Odemeler kredi karti, banka karti veya Inecio'nun kabul ettigi diger yontemlerle yapilabilir.
Otomatik Yenileme: Abonelikler, iptal edilmedigi surece donem sonunda otomatik olarak yenilenir.
Fiyat Degisiklikleri: Inecio, abonelik fiyatlarini degistirme hakkini sakli tutar. Fiyat degisiklikleri, bir sonraki faturalama doneminden itibaren gecerli olur ve en az 30 gun onceden bildirilir.
Vergiler: Belirtilen fiyatlara KDV ve diger yasal vergiler dahil degildir; vergiler ayrici faturalandirilir.
Gec Odeme: Zamaninda yapilmayan odemelerde Inecio, hesabinizi askiya alma veya hizmet erisiminizi kisitlama hakkini sakli tutar.
Iade Politikasi: Iade talepleri, satin alma tarihinden itibaren 14 gun icinde yapilabilir. 14 gunluk sureyi asan kullanim donelmleri icin iade yapilmaz.

7. Hizmet Duzeyi

Inecio, platformun surekliligi ve erisilebilirligi icin makul cabayi gosterir. Ancak asagidaki hususlari kabul ettiginizi bildiririz:

Erislebilirlik Hedefi: Platformun aylik %99,5 erislebilirlik oranini hedefliyoruz. Ancak bu bir garanti degil, bir hedeftir.
Planlanan Bakimlar: Sistem guncellemeleri ve bakim calismalari icin onceden bildirim yapilarak kisa sureli kesintiler yasanabilir.
Yapay Zeka Dogrulugu: Yapay zeka destekli yanitlar, makine ogrenimi teknolojilerine dayanmaktadir ve %100 dogruluk garanti edilemez. Yapay zekanin urettigi yanitlarin son kontrolu Kullanicinin sorumluluugundadir.
Ucuncu Taraf Bagimliliklari: Platform, Meta (WhatsApp, Instagram, Messenger) gibi ucuncu taraf hizmetleriyle entegre calisir. Bu hizmetlerdeki kesinti veya degisikliklerden Inecio sorumlu tutulamaz.

Yapay zeka tarafindan uretilen yanitlar bilgilendirme amaclidir ve profesyonel tavsiye niteligi tasimaz. Onemli kararlarda yanitlarin dogruluunun insan tarafindan kontrol edilmesini oneriyoruz.

8. Sorumluluk Sinirlamasi

Yururlukteki mevzuatin izin verdigi azami olcude:

Inecio, Platform kullanimi sonucunda ortaya cikabilecek dolayli, arizi, ozel, cezai veya sonuc olarak dogran zararlardan (kar kaybi, veri kaybi, is kaybi, itibar kaybi dahil) sorumlu degildir.
Inecio'nun toplam sorumlulugu, ilgili zarara yol acan olaydan onceki 12 aylik donemde Kullanicinin Inecio'ya odedigi toplam ucreti asmayacaktir.
Yapay zekanin urettigi yanitlardan kaynaklanan ticari kararlar, kayiplar veya zararlardan Inecio sorumlu tutulamaz.
Ucuncu taraf hizmetlerindeki (Meta Platformlari dahil) kesinti, degisiklik veya kisitlamalardan kaynaklanan zararlardan Inecio sorumlu degildir.
Kullanicinin Platformu kurallara aykiri kullanmasindan dogan her turlu zarar, tamamen Kullaniciya aittir.

9. Fesih

Bu Sozlesme, asagidaki kosullarda feshedilebilir:

Kullanici tarafindan fesih:

Aboneliginizi istediginiz zaman platform uzerinden veya info@inecio.com adresine yazarak iptal edebilirsiniz.
Iptal, mevcut faturalama doeniminin sonunda yururluge girer. Donem sonuna kadar hizmetten yararlanmaya devam edebilirsiniz.
Iptal sonrasinda verileriniz 30 gun boyunca saklanir; bu sure icinde talep ederseniz verilerinizi disa aktarabilirsiniz.

Inecio tarafindan fesih:

Kullanim Kurallarinin (Bolum 4) ihlali durumunda hesap derhal askiya alinabilir veya kapatilabilir.
Odeme yukumlulugunun 30 gun boyunca yerine getirilmemesi halinde hesap askiya alinabilir.
Yasa disi faaliyet tespitinde hesap derhal ve bildirim yapilmaksizin kapatilir.
Meta Platform kurallarinin ihlali durumunda ilgili entegrasyonlar devre disi birakilabilir.

Fesih durumunda, fesih tarihine kadar tahakkuk etmis ucretler odenmelidir. Inecio, onceden odenmis ve kullanilmamis donemlere iliskin iade yapip yapmama hakkini sakli tutar.

10. Gizlilik

Kisisel verilerinizin korunmasi bizim icin buyuk onem tasimaktadir. Platform uzerinden toplanan, islenen ve saklanan kisisel verilere iliskin detayli bilgi Gizlilik Politikamizda yer almaktadir.

Platformumuzu kullanarak, Gizlilik Politikamizda belirtilen veri isleme uygulamalarini kabul ettiginizi onaylamis olursunuz. Gizlilik Politikamiz, bu Sozlesmenin ayrilmaz bir parcasidir.

Onemli noktalar:

Kisisel verileriniz 6698 sayili Kisisel Verilerin Korunmasi Kanunu (KVKK) ve ilgili mevzuata uygun olarak islenmektedir.
Verileriniz, hizmet sunumu icin gerekli olan asgari duzeyde toplanir ve islenir.
Verilerinizin silinmesi, duzeltilmesi veya tasinmasi talebinde bulunma haklariniz sakliidir.
Detayli bilgi icin Gizlilik Politikamizi inceleyiniz.

11. Meta Platform Entegrasyonu

Inecio, Meta Platforms, Inc. tarafindan saglanan API'ler ve hizmetler araciligiyla WhatsApp Business, Instagram ve Facebook Messenger entegrasyonlari sunar. Bu entegrasyonlarin kullanimi asagidaki kosullara tabidir:

Meta Platform Politikalarina Uyum:

Inecio, Meta Platform Politikalarina, Gelistirici Politikalarina ve ilgili tum kural ve yonergelere uymaktadir.
Kullanicilarin da Meta'nin kullanim kosullarina, topluluk standartlarina ve ticaret politikalarina uymasi zorunludur.
Meta, herhangi bir zamanda API erisimini degistirebilir, sinirlandirabilir veya sonlandirabilir; bu durum Inecio'nun kontrolu disindadir.

Veri Kullanimi ve Koruma:

Meta Platformlari araciligiyla elde edilen kullanici verileri (mesajlar, profil bilgileri, etkilesim verileri) yalnizca hizmet sunumu amaciiyla kullanilir.
Bu veriler ucuncu taraflara satilmaz, kiralanmaz veya ticari amacla paylassilmaz.
Veriler, Meta'nin veri kullanim politikasina ve KVKK'ya uygun olarak islenir ve korunur.
Kullanici, Meta Platformlari uzerinden toplanan verilerinin nasil islendigi hakkinda bilgi talep etme hakkina sahiptir.

WhatsApp Business API Ozel Kosullari:

WhatsApp Business API kullanimi, WhatsApp Business Cozum Saglayici kurallarina tabidir.
Mesaj sablonlari Meta tarafindan onaylanmalidir ve spam iceren veya yaniltici mesaj gonderimi kesinlikle yasaktir.
Kullanicilarin WhatsApp uzerinden iletisim kurmadan once gerekli onaylari (opt-in) almis olmasi gerekmektedir.

Instagram ve Messenger Ozel Kosullari:

Instagram ve Messenger entegrasyonlari, Meta Graph API kosullarina tabidir.
Otomatik yanitlar, Meta'nin otomasyon politikalarina uygun olmalidir.
Kullanicilarin icerik ve etkielsim verileri yalnizca Platform uzerindeki hizmet sunumu icin kullanilir.

Meta Platformlarinin kural veya politikalarinda yapilan degisiklikler, Inecio hizmetlerini etkileyebilir. Bu tur degisikliklere uyum saglamak icin hizmet kapsaminda guncellemeler yapilabilir.

12. Uygulanacak Hukuk

Bu Sozlesme, Turkiye Cumhuriyeti kanunlarina tabi olup Turk Hukukuna gore yorumlanacaktir.

Bu Sozlesme'den dogan veya bu Sozlesme ile iliskili uyusmazliklarin cozumunde Istanbul (Merkez) Mahkemeleri ve Icra Daireleri yetkilidir.

Tuketici islemlerinden kaynaklanan uyusmazliklarda, Tuketicinin Korunmasi Hakkinda Kanun kapsamindaki tuketici hakem heyetleri ve tuketici mahkemelerine basvuru hakki sakliidir.

13. Degisiklikler

Inecio, bu Kullanim Kosullarini herhangi bir zamanda guncelleme hakkini sakli tutar. Degisiklikler hakkinda:

Onemli degisiklikler en az 30 gun onceden e-posta ve/veya Platform uzerinden bildirilecektir.
Kucuk ve biciimsel degisiklikler, Platform uzerinde yayinlanarak yururluge girer.
Degisikliklerin yururluge girmesinden sonra Platformu kullanmaya devam etmeniz, guncellenmis kosullari kabul ettiginiz anlamina gelir.
Degisiklikleri kabul etmemeniz halinde, aboneliginizi iptal etme hakkiniz sakliidir.

Onceki surumler talep uzerine erisime acilabilir.

14. Iletisim

Bu Kullanim Kosullari hakkinda sorulariniz, gorussleriniz veya talepleriniz icin bizimle iletisime gecebilirsiniz:

E-posta: info@inecio.com
Platform: www.inecio.com

Taleplerinize en gec 30 is gunu icinde yanit verilecektir.

Terms of Service

Last updated: March 14, 2026

1. Parties and Definitions

These Terms of Service ("Agreement") are entered into between the company operating under the Inecio brand ("Inecio", "We", "Company") and any natural or legal person who accesses and/or uses the Inecio platform ("User", "You").

The key definitions used within this Agreement are as follows:

Platform: The web-based software (SaaS) application, APIs, integrations, and all related digital services provided by Inecio.
AI Assistant: The automated response and sales support system based on natural language processing and machine learning technologies provided through the Platform.
Account: The user profile created by the User to access the Platform, protected by an email address and password.
Content: All data, messages, files, and information created, uploaded, or shared by the User through the Platform.
Service: All AI-powered sales assistance, automation, and integration services provided by Inecio to the User.
Meta Platforms: WhatsApp, Instagram, and Facebook Messenger services under Meta Platforms, Inc.

2. Service Description

Inecio is a SaaS (Software as a Service) platform that provides AI-powered sales assistance to businesses. Our services operate across the following channels:

WhatsApp Business API: Automatic AI-powered responses to customer messages received via WhatsApp, product/service promotion, and sales process management.
Instagram Direct: AI-powered management of messages and comment interactions received through Instagram business accounts.
Facebook Messenger: Automatic responses to messages received on Facebook pages and integration with sales processes.
Web Chat (Webchat): AI-powered customer communication through a live chat widget that can be integrated into the User's own website.

The Platform uses custom AI models trained according to each business's unique product information, sales strategies, and communication style. This ensures a natural and effective communication experience for customers.

3. Account and Membership

You must create an account to use Inecio services. The following conditions apply to account creation and membership:

You must be over 18 years of age or authorized on behalf of a legal entity to create an account.
It is your responsibility to ensure that the information you provide during registration is accurate, up-to-date, and complete.
Your account credentials (email, password) belong solely to you; you must not share them with third parties.
You are responsible for all activities carried out through your account.
You must immediately notify us if you become aware of unauthorized access to your account.
Inecio may suspend or close accounts created with false or misleading information without prior notice.

4. Usage Rules

You are obligated to comply with the following rules when using our Platform:

Accepted Uses:

Using the AI assistant to promote your business's products and services.
Communicating with your customers and managing sales processes.
Using the automation and integration features offered by the Platform for their intended purposes.
Training the AI model with information specific to your business.

Prohibited Activities:

Using the Platform for illegal purposes or sharing illegal content.
Spam, bulk unsolicited messaging, or malicious automation activities.
Unauthorized collection, processing, or sharing of third parties' personal data.
Attempting to bypass the Platform's security mechanisms or reverse engineering.
Engaging in activities that prevent other users from receiving services.
Using content that infringes copyright, trademark rights, or other intellectual property rights.
Sending messages containing hate speech, harassment, threats, or discrimination.
Conduct that violates Meta Platform rules (details are specified in Section 11).

Inecio reserves the right to suspend or permanently close accounts that violate the usage rules without prior warning.

5. Intellectual Property

All software, designs, logos, trademarks, content, algorithms, AI models, and other intellectual property assets on the Platform belong to Inecio and are protected under Turkish Intellectual Property Law and international agreements.

As a User:

You have a license to use the Platform solely for the purposes specified in this Agreement.
You may not copy, reproduce, distribute, sell, or create derivative works from any part of the Platform.
You may not reverse engineer the AI models, algorithms, or technical infrastructure on the Platform.
You may not use the Inecio brand, logo, or trade identity without written permission.

You retain the rights to the content you create through the Platform (product information, training data, etc.). However, you acknowledge that you grant Inecio a limited license for processing this content on the Platform and providing services.

6. Pricing and Payment

Inecio services are charged according to the subscription plan you select. The following conditions apply to pricing and payment:

Subscription Plans: Monthly or annual subscription plans offering different feature and capacity levels are available. Current prices are published on our platform.
Payment Method: Payments can be made by credit card, debit card, or other methods accepted by Inecio.
Automatic Renewal: Subscriptions automatically renew at the end of the period unless cancelled.
Price Changes: Inecio reserves the right to change subscription prices. Price changes take effect from the next billing period and are notified at least 30 days in advance.
Taxes: Stated prices do not include VAT and other statutory taxes; taxes are invoiced separately.
Late Payment: In the event of overdue payments, Inecio reserves the right to suspend your account or restrict service access.
Refund Policy: Refund requests can be made within 14 days of the purchase date. No refunds will be issued for usage periods exceeding the 14-day period.

7. Service Level

Inecio makes reasonable efforts to ensure the continuity and accessibility of the platform. However, you acknowledge the following:

Accessibility Target: We aim for a monthly 99.5% accessibility rate for the Platform. However, this is a target, not a guarantee.
Planned Maintenance: Short-term interruptions may occur with prior notification for system updates and maintenance work.
AI Accuracy: AI-powered responses are based on machine learning technologies and 100% accuracy cannot be guaranteed. The final review of responses generated by the AI is the User's responsibility.
Third-Party Dependencies: The Platform operates in integration with third-party services such as Meta (WhatsApp, Instagram, Messenger). Inecio cannot be held responsible for interruptions or changes in these services.

Responses generated by AI are for informational purposes and do not constitute professional advice. We recommend that the accuracy of responses be verified by a human for important decisions.

8. Limitation of Liability

To the maximum extent permitted by applicable law:

Inecio is not liable for indirect, incidental, special, punitive, or consequential damages (including loss of profit, data loss, business loss, and reputational damage) that may arise from the use of the Platform.
Inecio's total liability shall not exceed the total amount paid by the User to Inecio in the 12-month period preceding the event giving rise to the relevant damage.
Inecio cannot be held responsible for commercial decisions, losses, or damages arising from responses generated by AI.
Inecio is not liable for damages arising from interruptions, changes, or restrictions in third-party services (including Meta Platforms).
Any damage arising from the User's use of the Platform in violation of the rules is entirely the User's responsibility.

9. Termination

This Agreement may be terminated under the following conditions:

Termination by the User:

You may cancel your subscription at any time through the platform or by writing to info@inecio.com.
Cancellation takes effect at the end of the current billing period. You can continue to use the service until the end of the period.
After cancellation, your data is retained for 30 days; during this time, you can request to export your data.

Termination by Inecio:

In the event of violation of the Usage Rules (Section 4), the account may be immediately suspended or closed.
If payment obligations are not fulfilled for 30 days, the account may be suspended.
Upon detection of illegal activity, the account will be closed immediately and without notice.
In the event of violation of Meta Platform rules, relevant integrations may be disabled.

In the event of termination, fees accrued up to the termination date must be paid. Inecio reserves the right to decide whether or not to issue refunds for prepaid and unused periods.

10. Privacy

The protection of your personal data is of great importance to us. Detailed information regarding personal data collected, processed, and stored through the Platform is available in our Privacy Policy.

By using our Platform, you confirm that you accept the data processing practices described in our Privacy Policy. Our Privacy Policy is an integral part of this Agreement.

Key points:

Your personal data is processed in accordance with the Personal Data Protection Law No. 6698 (KVKK) and related legislation.
Your data is collected and processed at the minimum level necessary for service delivery.
Your rights to request deletion, correction, or transfer of your data are reserved.
For detailed information, please review our Privacy Policy.

11. Meta Platform Integration

Inecio offers WhatsApp Business, Instagram, and Facebook Messenger integrations through APIs and services provided by Meta Platforms, Inc. The use of these integrations is subject to the following conditions:

Compliance with Meta Platform Policies:

Inecio complies with Meta Platform Policies, Developer Policies, and all related rules and guidelines.
Users are also required to comply with Meta's terms of use, community standards, and commerce policies.
Meta may change, restrict, or terminate API access at any time; this is beyond Inecio's control.

Data Use and Protection:

User data obtained through Meta Platforms (messages, profile information, interaction data) is used solely for service delivery purposes.
This data is not sold, rented, or shared for commercial purposes with third parties.
Data is processed and protected in accordance with Meta's data use policy and KVKK.
The User has the right to request information about how their data collected through Meta Platforms is processed.

WhatsApp Business API Special Conditions:

Use of the WhatsApp Business API is subject to WhatsApp Business Solution Provider rules.
Message templates must be approved by Meta and sending spam or misleading messages is strictly prohibited.
Users must have obtained the necessary consents (opt-in) before communicating via WhatsApp.

Instagram and Messenger Special Conditions:

Instagram and Messenger integrations are subject to Meta Graph API terms.
Automated responses must comply with Meta's automation policies.
User content and interaction data is used solely for service delivery on the Platform.

Changes to Meta Platforms' rules or policies may affect Inecio services. Updates may be made to the service scope to ensure compliance with such changes.

12. Governing Law

This Agreement is subject to the laws of the Republic of Turkey and shall be interpreted in accordance with Turkish Law.

Istanbul (Central) Courts and Enforcement Offices have jurisdiction over the resolution of disputes arising from or related to this Agreement.

The right to apply to consumer arbitration committees and consumer courts within the scope of the Consumer Protection Law is reserved for disputes arising from consumer transactions.

13. Changes to Terms

Inecio reserves the right to update these Terms of Service at any time. Regarding changes:

Significant changes will be notified at least 30 days in advance via email and/or through the Platform.
Minor and formatting changes take effect upon publication on the Platform.
Your continued use of the Platform after changes take effect means you accept the updated terms.
Your right to cancel your subscription is reserved if you do not accept the changes.

Previous versions can be made available upon request.

14. Contact

For questions, comments, or requests regarding these Terms of Service, you can contact us:

Email: info@inecio.com
Platform: www.inecio.com

Your requests will be responded to within a maximum of 30 business days.